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Privacy Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2024

1. Introduction

Welcome to Bilinci ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational translation platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

Personal Information

  • Name, email address, and contact information
  • School or organization affiliation
  • Role (teacher, administrator, student, parent)
  • Account credentials and profile information

Educational Content

  • Lesson plans and educational materials uploaded to our platform
  • Audio recordings for translation and transcription
  • Chat messages and interactions with our AI tutoring system
  • Learning progress and performance data

Usage Information

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Error logs and performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our educational translation services
  • Process and translate educational content
  • Improve our AI algorithms and translation accuracy
  • Personalize learning experiences and recommendations
  • Communicate with you about our services and updates
  • Provide customer support and technical assistance
  • Analyze usage patterns to enhance our platform
  • Ensure security and prevent fraudulent activities

4. Advertising and Interest-Based Services

We may use your information to provide personalized advertising and interest-based services:

  • Analytics: We use analytics tools to understand how users interact with our platform
  • Marketing Communications: We may send you information about educational resources and platform updates
  • Personalized Content: We customize lesson recommendations based on your educational needs
  • Third-Party Advertising: We may work with advertising partners to show relevant educational content

You can opt out of interest-based advertising by adjusting your account settings or contacting us directly.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With trusted third-party vendors who assist in operating our platform
  • Educational Institutions: With your school or organization as part of our educational services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Incident response procedures for security breaches

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing activities

8. Children's Privacy

We are committed to protecting the privacy of children under 13 years of age. Our services are designed for educational use under the supervision of teachers and parents. We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations.

  • We obtain parental or school consent before collecting information from children
  • We limit data collection to what is necessary for educational purposes
  • We do not use children's information for advertising or marketing
  • Parents and schools can review and delete children's information

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses and adequacy decisions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: bilinciapp@gmail.com
Address: San Francisco, CA
Phone: +1 (555) 123-4567